| Newsletter ID:0057 Publish Date:8/22/2008 |
| VOLUME 8 ISSUE 3 - AUGUST, 2008 |
|---|
Working hard to save you the most on your Directory Assistance Calls!!
Greetings to all CTS Valued Customers! |
This month we’d like to share some exciting news with you…
We are proud to introduce our sister
company,
Corporate Database Solutions, specializing
in a myriad of innovative data applications using our
national telco database of more than 160 million
residential and business records with over 2 million
updates made each day!
|
| Although most of our current Corporate Telecom Solutions contacts are Telecom folks, we’d like to ask you to review this newsletter and then pass it along to the people responsible for Sales and Marketing and IT/Operations in your organizations. |
| Your Sales and Marketing personnel
might welcome targeted contacts for Business or Residential customers new to
their area. |
Some Examples:
- Newspapers marketing subscriptions to
new residents in their geographic area
- IT/Operations departments maintaining
database files may be unsure of the database
accuracy and might want to clean up/refresh these
files. We can do it!
- You might have a mailing file of names
and addresses to which you'd like to add telephone
numbers. We can do that, too!
|
| We expect that you'll have some questions about our
Corporate Database Solutions service offerings.
Go to our FAQ page or contact us at
marketing@corporatetel.com. |
|
| ·Please take some time to browse our new
Corporate Database Solutions website, and
again,
we would appreciate it if you would forward this
information to those in your organization who might
especially benefit from it. |
|
Thanks, as always, for your continued support.
Here's How We Are Doing!
| |
July |
June |
May |
| Avg.
Speed of Answer |
1.23
Sec. |
1.47
Sec. |
1.27
Sec. |
| Avg.
Call Handling Time |
35.23
Sec. |
34.71
Sec. |
35.27
Sec. |
| Abandon
Rate |
1.3%
|
1.9%
|
1.5%
|
| Data
Accuracy |
97.02% |
97.27% |
97.52% |
|
|
Corporate Telecom
Solutions
For more information, please contact Lynne Laughlin.
Click
here to send me an email or call 215-793-4880. |
